The GovWeb wish list

By Dominic Campbell • Oct 27th, 2008 • Category: Features, Interviews

[To see the report back on the event that followed this post, take a look over here, here and here)

It’s been a big week in the world of digital government, what with the first Minister for Communications Stephen Carter announcing that he’s in the process of drafting a ‘Digital Britain’ action plan as well as the launch of the Digital Inclusion action plan (I’ll be returning to these in a future post).  So it seemed rather timely to find myself having a coffee and a chat with the Internet tsar Derek Wyatt MP last Thursday.

Derek has a mightily impressive CV that I won’t go into in great detail here, but highlights include previously chairing the All Party Internet Group and now co-chairing the All Party Communciations Group as well as playing the lead role in establishing the Oxford Internet Institute. No coincidence then that Derek has a double award winning website from the New Statesman and British Computer Society as well as being voted one of the top 100 internet visionaries over the past decade in 2004.

To prepare myself for meeting with Derek, I did what any self-respecting blogging gov geek would do and put a shout out on twitter:

Perhaps unsurprisingly, I was inundated with responses from the Twitterati given it’s a subject close to all our geeky hearts. Here’s the edited highlights (apologies to those that I haven’t included but the full list was 32 tweets long not including my own!):

@alberton: start from the top - appoint a CTO to implement all the wishes on the list :)

@sscullion: does forgetting about eavesdropping on all comms and dumping it in a central database count? No gov web initiative will succeed without rebuilding confidence and trust first. Gov track record just sucks big time. So need to start small, achievable, do it right, gain experience, be open with the process…

@timd: stop with the insane desire to lock down, censor and generally treat the population like naughty children.

@exmosis: not monitoring every piece of IP traffic would be nice. Failing that, opening up the integration of local gov with free & simple mobile services such as sms alerts, etc. I wonder how local/central govt split compares to web2.0 communities with centralised functionality, but personal networks. web2 = central sites/functionality but personal networks (eg. twitter) Will/could local/central govt do same? e.g. Should local gov focus on developing local networks and links, over and above replicating technical functionality?

@folknology: I would be interested in how they put together their hosting infrastructure, securing their data rather than shipping around hard disks which end up on eBay. Distributed efficient green hosting. Oh and greater use of OpenSource to help kerb budgets and leverage the commons.

@marshallmanson: (1) keep your mitts off. Governmentt regulations will do severe harm. (2) Move towards radical transparency. Publish all reports. Web developed massive import thanks unfettered freedom. Government just gets in the way.

@bjelkeman: more on open data and transparent governance. Government should have online “performance management”, more transparency, like this.

@eliotf: should be seed funding passionate developers that are doing clever things, invest in good user experience designers 2 make stuff easier 2 use. Open accessible data. People will figure the rest out for themselves.

@justingsouter: as many systems/databases run by the State should have an API (where security allows). Then we could mash them, buwahaha!

@stevebridger: to action all the recommendations in the Power of Information Review.

@lowcarbondiary: reliable and affordable broadband in rural areas so I don’t have to blog from internet cafes when the power goes out?

@mlyons: effective use of web-based apps, which is integrated into the policy process.

@badgergravling: let me have a say in the things that affect me. I’m not signing up for everything in a Labour/Lib/Tory policy pack.

There are a number of themes that emerge from these helpful and insightful tweets, both in terms of what the government can do for UK.com but also how the government can lead by example and reform itself:

1. Keep up the good work

Keep pushing ahead with the implementation of the Power of Information report and on-going thinking by the taskforce to open up access to valuable public sector data.

As part of this, it is clear that many believe the government needs to do this both to enable others to unleash the power of that information, but also to increase transparency and therefore trust in government more widely (for example publishing government performance management data in user friendly real time way).

2. Open up - and think big!

Not only in terms of data and transparency (which are of course both fundamental), but also in terms of seeking input from the wider geek community into what still feels like a relatively closed group and agenda within government. If my small sample is anything to go by, there is a huge amount interest and enthusiasm in and around this agenda and it would be a shame not to make the most of it.

Why not go out, grab the best of the best and develop an Innovation lab for instance and use it to drive the pace of change, to truly challenge and transform the government. To truly change government, merely enforcing the findings in the POI report, or indeed delivering the disparate and as yet seemingly unjoined up Digital Britain, Digital Inclusion etc programmes, may not be enough. Change must be delivered within a single widely owned vision drawing on (crowdsourcing even) as wide a range of thinking and input as possible.

3. Think before regulating

There is evidently a lot of nervousness around the potential for government regulation to stifle the current rampant innovation and creativity in the UK web community as well as impinging on personal digital freedoms, particularly in light of the early headlines coming out of the Digital Britain action plan for instance. This innovation is driven in no small part by the openness and sharing currently permitted in a relatively unregulated space. The fear is that by shrinking this space so too will the space to innovate.

4. Lower barriers to engagement

There are clearly just some ‘basic’ infrastructural requirements that need to be resolved without which everything else may in fact be largely irrelevant. Above all, the roll out of ubiquitous broadband must accelerated, perhaps even through supporting grassroots movements such as Bristol Wireless (hat tip Ed Mitchell) among others to speed up roll out and adoption and short cutting the current long slow road we find ourselves on.

Add into the mix some simple tools to help citizens connect with government (including some as yet hugely under used basic technologies such as sms text messaging) and getting the basics right within government (areas such as data security, green server farms and perhaps even greater use of open source to help kerb budgets) and we might be getting somewhere in terms of trust and engagement.

So what next?

The first thing I would like to do is try to set up a conversation offline, bringing together a bunch of interested bloggers for a couple of hours to sit down with Derek (and possibly other key politicians like Tom Watson and their officials if they are up for it) and talk through current thinking as well as new and emerging practice. It’s clear that both sides could benefit greatly from sharing insights at both strategic and operational levels.

If you would like to get involved, help me make it happen or have any further additions to the wish list, please leave a comment below or drop me an email and let’s see what we can do.

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15 Responses »

  1. Thanks for summing up, Dominic - great list to browse through, and some really intriguing thoughts spiralling off it.

    The over-regulation aspect is interesting - looking back over the tweets (including my own), it’s generally the most “negative” suggestion, i.e. a “Do Not” rather than a “Do”, and as such has more potential to disengage geeks/general public from policy makers. I wonder if there’s a way to turn this around, maybe starting off by asking *why* we don’t want too much, or the wrong sort, of regulation - or in other words, why does *less* regulation make for a *better outcome*? I think there’s probably room for regulation, but it has to come as a result of the tech community working together, and seeing what regulation is needed *by* this community, rather than just having regulation imposed.

    The other thing that I missed out, and that tends to get overlooked in general, is the link between on-line tech and off-line tech (or, to see it another way, the link between geeks and non-geeks?). Paper is still a vital way of disseminating information to communities, for example - it’s cheap, survives storms & pockets, can be passed around, notated easily, and disposed of. Similarly, there are people that have extremely valuable skills, such as translation, but don’t have the time or inclination to turn those skills into “on-line forms”. So how can we blur the line between “on-line” and “off-line”, or between “virtual” and “physical”?

    At the end of the day, this is probably a complex system, with a shedload of stuff to think about and bring together. But great to start breaking it down and working out what all the pieces are for!

    - Graham

  2. count me in. nice work!

  3. Thanks for that Graham. In terms of regulation, its seems a very timely concern given recent developments in Australia. One to guard against.

    And I agree entirely in terms of getting the online/offline mix just right. Its essential that we learn to blend the two far better than we do currently. Its something that I know the likes of Ed Mitchell and others spend a fair amount of time productively agonising over in terms of facilitating communities.

    James - thanks, great to have you on board!

  4. [...] The GovWeb wish list - Dominic Campbell asked his Twitter followers "What would be #1 on your wish list from the UK government in terms of the future of the web?" The answers make for interesting reading. [...]

  5. Nice summation and great work, would love to help in anyway I could, just let me know.

    regards
    Al

  6. Fwiw, Alan Patrick reckons that Giant Broadband Pipes is the biggest favour that Obama could do the US (see his post The Tech Tasks of St Barack).

    On exmosis’ point “the tech community working together, and seeing what regulation is needed *by* this community, rather than just having regulation imposed” i’d like to give a big shout out for the Open Rights Group, which is just that exactly!

    dan

    p.s. i’m with you on the be bold / make an Innovation lab idea - but IMHO it’d need to be (a long) arms-length from Gov

  7. [...] I went along to FutureGov’s Government Wish List event @ NESTA on Monday night. The idea, a brainchild of Dominic Campbell, was to bring an MP into contact with some webby types to find [...]

  8. [...] for ideas of things I should be chatting to Derek about which I later pulled together in a fuller blog post such was the response to my tweet. I was inundated with responses relating to what people felt the [...]

  9. [...] one of this blog gave you a flavour of what was said from the front during presentations at the GovWeb wish list get together held at NESTA on December 15th 2008. In part two I’ll be filling you in on edited [...]

  10. [...] is the third part of two part blog on the GovWeb wish list get together held at NESTA on December 15th 2008. Footage of presentations from the event can be [...]

  11. [...] FutureGov » Features Interviews » The GovWeb wish list Dominic Campbell asks his followers on Twitter “What would be #1 on your wish list from the UK government in terms of the future of the web?” (tags: government web) [...]

  12. Suggestions that the preliminary Digital Britain report will announce a plan for everyone in the country to have broadband access within four years under a programme funded by the telecom operators is welcome. Broadband has the potential to provide far more benefits than just entertainment, and should be subject to a universal service obligation in the same way as fixed-line telephony. There is another aspect to all this, however. The proposal, if it does materialise, should be seen in the context of the roll-out of smart gas and electricity meters, which was announced towards the end of last year.

    Much has been claimed for smart meters, which are often referred to as a panacea for cutting fuel bills and reducing domestic carbon gas emissions. However, they cannot deliver the full range of services of which they are capable without extensive investment in IT and data management infrastructure.

    At the present state of technology, smart meters will do little or nothing to stimulate thorough-going behaviour change by encouraging more active forms of engagement with energy systems. In introducing them it is important that the main objective should be to produce timely and accurate information for the user. This capability, and smart meters’ potential to be a hub for the provision of a wide range of beneficial services in other areas, such as home healthcare, home security and water management, will not be brought about without the general availability of more sophisticated ICT infrastructure. Ministers rightly make the wholesale introduction of smart meters a priority, with the target date of 2020, but we believe the process can only make sense if equal priority is given to upgrading broadband links.

  13. [...] FutureGov see this entry for a discussion on a web enabled government – The GovWeb wish list [...]

  14. [...] it be better if) on idealgovernment.com- Tom Steinberg’s 5 recommendations- Futuregov wishlist- US opengov idea-storm- Andrea di Maio’s blog entries- any otherThanks for your [...]

  15. [...] it be better if) on idealgovernment.com - Tom Steinberg’s 5 recommendations - Futuregov wishlist - US opengov idea-storm - Andrea di Maio’s blog [...]

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