"The Government has made a step-change in policy towards open-source IT. In a publication today, Tom Watson MP, Minister for Digital Engagement, has effectively said that open source solutions are going to be given far greater opportunity at government level."

Behind the scenes of the growing (or changing) pains of the RSA

"As the only government person in attendance (and possibly the first) it was reassuring to hear that everyone is facing the same dilemma’s regarding tracking customer/citizen sentiment; mapping user journey; quantifying behavioural change based on marketing/engagement activity; and deciphering comments/posts from the blogosphere."

Our very own Michelle Lyon's emerging and groundbreaking work to quantify the impact of online engagement. One to watch.

"Twitter bots, aggregators, social software, mobile apps - we use these things more and more in our daily routines to make our lives better. But can we also use them to remake our cities altogether? How can these technologies be applied to transform urban spaces, changing them from the centralized, hard-coded things they are today into finely-tuned, fluid, user-operated systems that are efficient, sustainable and fit for life in the 21st century?" (via Nico Macdonald through Victor Szilagyi at Samgsung Design)

"Causecast, dubbed "a one stop philanthropy shop" by TechCrunch, is a platform where media, philanthropy, social networking, entertainment and education converge to serve a greater purpose." A very American implementation - but very interesting concept mind (via Carrie Bishop)

Gulp/wow (via Carrie Bishop)